When You Rely On Your Site As The Core Of Business, 
Routine Maintenance Is A Must.

We provide WordPress upkeep and optimization for businesses of all types.

WordPress Maintenance Plans

Why Should You Have a Website Care Plan?

Much like your car, a WordPress website requires maintenance to provide a safe, appealing, well-running experience for your visitors.

Provide a Great Visitor Experience

A great performing site that's easy to use makes it enjoyable for your visitors. Our pre and post update validation ensures all your sites features are working properly for your visitors.

Protect Your Visitors

All websites are susceptible to hacks and attacks. The best way to prevent this is to keep your site up to date and host it with a service that has an active firewall and security features!

With a WordPress Care Plan, you'll have a dedicated team of WordPress professionals to support your business and keep it online 24-7!

DR Has Your Back!

While you're busy delighting your customers with excellent service, we'll keep your website performing.

Is your WordPress site...

loading and reacting slow?
displaying content you didn't create?
redirecting you to other sites?
 
Routine maintenance can prevent these issues. It's an important practice to keeping a site running fast and safe.
FREE GUIDE

Are you keeping your WordPress website protected?

Download our free guide to understand how to keep your website safe and learn about the regular maintenance that your website needs to stay secure.
SEND ME MY FREE GUIDE

We'll Take Care of You, You Take Care of Your Customers

With a website care plan, you're free to work on your business and not in your business. Giving you more time to create content and help your guests with a great stay.

Exceptional Hosting

You can't have a great site but if it's hosted on a subpar service.

Monthly and Urgent Updates

We perform updates monthly but if a high priority update is released we'll test and patch immediately.

Renewal Reminders

We track your domain renewal dates to make sure that you don't let them expire!

Daily Backups

When you rely on your site, daily backups as necessary if you ever need to quickly recover.

Monthly Reports

Includes maintenance performed, analytics, and traffic and website audit results

Website Protection

Malware cleanup can be expensive, we take measures to protect you from hackers. If a hack does occur we will clean up the mess.

Website Care Plans

Starter $80

24x7 Monitoring
Vulnerability Check
Malware Scan & Removal
Database Cleanup and Optimization
Standard License Renewals
Monthly Maintenance Report
72 Hour Response Time
Apply Now

Grower $200

All that's included with Silver
Performance and Speed Optimization
Mixed SSL Issue Resolution
Scan & Fix Broken Links
E-Commerce
Training Video Library
Up to 3 Content Change Tasks
Priority Email Support**
48 Hour Response Time
Apply Now

Leader $400

All that's included with Gold
Use of Staging Server
1 Hour/Mo Digital Strategy Session
Content Marketing Plan
Review Management
Up to 5 Content Change Tasks
Call Support**
24 Hour Response Time
Apply Now
What happens if my website goes down, is hacked, breaks, etc?
Our care plans are preventative care, so we try to prevent anything from happening. If an issue does arise, our support staff will restore your site back to working order. While we cannot guarantee a website will not be hacked, We do everything possible to prevent it, as well as assist in restoration and cleanup of the website using the daily backups that are part of all our plans.
What is the Monthly Status Report?
Much like a monthly financial report, our monthly maintenance report provides Issues that were identified and actions that were taken to correct them Tasks that were performed on your site throughout the month Keyword Rankings Analytics and Traffic Competitor Analysis Social Media Analysis Marketing Plan(Platinum)
What Tasks are Included with Monthly Content Change Tasks?
Content update requests and small design improvements are the most common requests. Requests for new features to your website involving new plugin installation, developing new features, or a full site redesign will require a formal quote.
Do Monthly Content Change Requests Rollover?
Similar to a lawyer's retainer, monthly tasks are available every month to place your requests into our schedule and, therefore do not rollover.
What if I Need More Content Changes?
If you have a request that will go over your dedicated monthly tasks, we will submit a quote for you to approve separately from your plan. Additional requests will be billed at our current rate.
What is The Image Optimization Feature?
Listing units include a gallery highlighting the features. These images need to be properly sized, named for SEO, and optimized for fast loading time. We believe these cornerstones are vital to good rankings. We perform this service to help clients be as competitive as possible. We'll provide a location to upload the images and take care of the rest!
What if I Need More Images Processed?
We can perform image optimizations ala carte or as part of a separate package if you have a large number of units to process images for.
How Many Changes Can Be Performed in 30 Minutes?
About 3-4 basic content and image changes.  We can provide guidance in timing and prioritizing your requests queue.
What is the Monthly Digital Strategy Session and How Does it Work​?
Our Leader Plan includes a monthly session for internet marketing advice. For Leader Plan subscribers, our monthly report includes a recommended marketing plan and this time can be used to strategize and prioritize which tasks should be performed to improve your internet presence
What is Review Management?
We track incoming customer reviews and respond to them as necessary by addressing reviews that can potentially damage your brand's reputation. We use tested strategies to try and to solve problems before they damage you or your brand's reputation. Google MyBusiness Reviews included as default + 1 other platform of your choice. (TripAdvisor Reviews, Facebook Business Page Reviews, etc )
What kind of Web Hosting do you provide?
All our website care plans are tailored towards the inclusive of Managed WordPress Cloud Hosting, that has an edge with advantages like: 100% Samsung SSD Storage Optimized for Speed & Security Super-fast WordPress Caching Engine Dual 12-core processors Free Wildcard SSL Certificate Brute Force Login Protection Web Application Firewall Enterprise-Grade Security 1 Tbps+ anti-DDoS protection Malware Scanning As Enterprise-Grade Security is built into the hosting platform and specially enhanced for WordPress, you never have to worry about any additional security & caching plugins. We have worked closely with our hosting service to the resource needs of our WordPress Solution for Escapia Customers are handled. Note: While we include a Hosting Plan, means we do not limit you with disk space & bandwidth unless our Acceptable Use Policy is violated.
What is a Staging Server?
A staging server is a type of server that is used to test website functionality prior to making changes to the production environment. This is ideal for websites that have custom features and functions that require more stringent testing prior to deployment to production.
My Website Was Not Built by Digital Redefined, LLC, Can I Still Be on a Care Plan?
Although these plans are for sites we build or re-design, we welcome clients who are looking for a long-term relationship with dedicated site support. First, we perform a website evaluation to become familiar with the website, how it was built, and any potential issues that can arise and document its configuration. We document any issues and provide suggestions for improvement prior to beginning your monthly Web Care Plan. The Website Evaluation has a fixed fee, however, if issues are security-related or require immediate attention we will supply an estimate. Finally, we will perform all website updates, set up monitoring, and perform a full backup.
How Long Will it Take to Set Up My Care Plan?
We'll have your plan set up within 1-2 business days.
Can I Cancel at Any Time?
Absolutely. We would hate to see you go but, understand financial needs outweigh other decisions and don't want to lock anyone in. Request a cancellation via email supplied with our welcome information, and we will immediately stop the next payment.
Do You Manage WooCommerce Sites?
Yes! Our Grower Care or above plans are perfect for keeping your WooCommerce site running great.

Digital Redefined, LLC.
14022 Bellepoint Rd
Marysville, OH 43040

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